Commerce: Consumers: Customers first! capitalism - tired of shoddy goods, inadequate services, and false advertizing
I join in the new surge of customers searching for a remedy to an inadequate place in the capitalist scheme of things, especially now that the Internet is in full function. Customer service has gone way down.
I also have special concerns as a Christian at all sorts of exclusions of markets and entry into them, as when something I need or want is piggy-backed on a salacious array of products so that dubious personal ads were appearing on my page at a photo site (no thanks Flickr!, no thanks GoogleAds!). The War on Christmas is another twist on this capito-problemo.
I also have special concerns as a user of a Bell telephone, where being listed in the directory means that I get interrupted by companies that I don't want to hear from - including Bell itself, The Globe and Mail, The Toronto Star, The Toronto Sun, and a dozen other outfits whose names I can't remember. I must find some other strategy than cursing my head off at them; but I've noticed that when you demand to speak to the supervisor of the poor chap or chapess on the other end of the line, the over-the-phone sales-person moves directly into a strategy to dump you. They don't want you to talk to a supervisor.
refWrite plans to give more attention to the plight of consumers in 2006.
In the meantime, click the headline of this blog entry, and take a look at "The Social Customer Manifesto." Hmmm, does the word "social" here betray a leftwing origin? If so, it should be out front - as say, "The Socialist Customer Manifesto." I shall attempt to be outfront in regard to the relation between my being a cranky customer and a well-meaning Christian. - Anaximaximum
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